Functional Analyst
The Functional Analyst analyses the organization's processes and activities, identifying the areas in which it is possible to improve the efficiency and effectiveness of the services offered.
What does he do?
The FA plays a fundamental role in improving the efficiency and effectiveness of the organization's processes, ensuring the high quality of the services offered. The activities of a Functional Analyst also include gathering information from employees and managers, designing software, and implementing IT systems, conducting seminars, creating reports for the management team, and writing user manuals. Whoever holds this role is responsible for the corporate IT systems, for a technical design that considers the balance between costs and benefits and for the installation of the improved methodologies suggested by a previous analysis.
Activity
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Requirements analysis: the functional analyst is responsible for identifying the needs of internal and external customers and translating them into functional and technical requirements.
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Process design: defines the organization's processes, identifying workflows, roles, and responsibilities.
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Requirements analysis: the functional analyst is responsible for identifying the needs of internal and external customers and translating them into functional and technical requirements.
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Documentation: produces project documents, such as requirements specifications, process models, and test plans.
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Collaboration: works closely with project team members, stakeholders, and interested parties in the organization.
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Test: supports the development team during the software testing phase, verifying that the final product satisfies the established requirements.
Skills
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Listening skills
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Analytical and critical thinking skills
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Autonomy in flow analysis
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Willingness to work in team
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Communication and interpersonal skills
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Problem solving.
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Planning and organization skills
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Adaptability.